Privacy Policy
Effective date: September 10, 2025
This Privacy Policy describes how information is collected, used, disclosed, and protected when you use the multi-vendor marketplace at https://satakse.com/ (the “Site”). The Site connects buyers and independent sellers to list, sell, and deliver goods and services.
1. Information we collect
We collect information necessary to operate the marketplace and provide our services to buyers and sellers. This includes:
1.1 Information you provide
- Account data: name, username, password, billing and shipping address, profile photo, seller store name and store description (for sellers).
- Contact details: billing address, shipping address, and other address details you provide during checkout.
- Payment details: payment method token or transaction identifiers (we do not store full card numbers — these are processed by our payment processor).
- Listing information (sellers): product titles, descriptions, prices, SKU, inventory, images, variant information and shipping details.
- Communications: messages exchanged between buyers and sellers through the Site, support requests, and reviews.
1.2 Information collected automatically
- Usage data: pages visited, search queries, items viewed, time and duration of visits, and interaction data.
- Device & log data: IP address, browser and operating system, device identifiers, and crash reports.
- Location data: approximate location inferred from IP address. Precise location is not collected unless you explicitly provide it.
1.3 Information from third parties
We may receive information about you from third parties, such as payment processors, identity verification services, shipping partners, and analytics providers.
2. How we use information
We use data to:
- Provide the marketplace and complete transactions between buyers and sellers.
- Process and fulfill orders, manage payments, refunds and disputes.
- Communicate with users about orders, accounts, and support requests.
- Personalize content, recommendations, search results and marketing (where permitted).
- Detect and prevent fraud, enforce our Terms of Service, and protect the safety of our community.
- Comply with legal obligations and respond to lawful requests by public authorities.
5. Payments & financial information
We rely on third-party payment processors to handle payment transactions. We do not store full payment card numbers on our servers. For payments, we collect only the information required to complete a transaction and may retain transaction identifiers, receipts and billing details for recordkeeping and fraud prevention.
6. Security
We implement reasonable administrative, technical, and physical measures designed to protect personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. If a security incident affects your data, we will comply with applicable breach notification requirements.
7. Data retention
We retain personal data as long as needed to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. Retention periods vary by data type and legal requirements.
8. Your rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you.
- Correcting inaccurate or incomplete data.
- Requesting deletion of your account and personal data (subject to transaction or legal obligations).
- Objecting to or restricting processing.
- Data portability where applicable.
To exercise these rights, please use the account settings available on the Site. If additional steps are required, we will provide instructions in the Site interface. Note: we may need to retain certain information for legal or legitimate business purposes.
9. Sellers & marketplace specifics
Because satakse.com is a multi-vendor marketplace, sellers who list products on the Site will receive buyer information necessary to complete orders (name, shipping address, contact info for order fulfillment). Sellers are independent operators and are responsible for their own privacy practices related to their storefront and transactions. We recommend reviewing each seller’s policies when available.
10. Third-party links & services
The Site may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those services; we encourage you to read their privacy notices.
11. Children
Our services are not intended for children under 13 (or higher age where required). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us through the Site so we can take steps to delete that information.
12. International transfers
Data collected may be processed and stored in countries other than your country of residence. We take steps to ensure that transfers comply with applicable laws and use appropriate safeguards.
13. GDPR / CCPA (where applicable)
If you are an EU resident, the GDPR may provide you with certain rights as described above. If you are a California resident, the CCPA/CPRA may provide additional rights. This section does not substitute for the full statutory text — we comply with applicable legal requirements and provide mechanisms via the Site to exercise the rights available under your jurisdiction.
14. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational or regulatory reasons. If we make material changes, we will post the updated policy on the Site with a new effective date.
15. Disclaimer
This Privacy Policy is for general informational purposes and does not constitute legal advice. For legal compliance tailored to your business model and jurisdictions of operation, consult a qualified attorney.